Privacy Policy

At Pamsec Solutions, your privacy is a top priority. This Privacy Policy explains what information we collect when you access our website or online store, how we use and share it, and your rights regarding your personal data. By using or accessing our website, you acknowledge and agree to the terms outlined in this policy.

Information We Collect

  1. Personal Data

When you use our website, place an order, or contact us, we may collect the following personal information:

  • Your name, email address, mailing address, and phone number
  • Payment details necessary to process your transactions
  • Any other information you voluntarily provide during your interaction with us
  1. Technical and Usage Data

To enhance your experience and analyze website usage, we may automatically collect data such as:

  • Browser type, IP address, device information
  • Browsing behavior and site performance
    This data is collected through cookies and similar technologies. Please refer to our Cookie Policy for more details.

How We Use Your Information

We use the information we collect for the following purposes:

  • To fulfill and manage your orders
  • To provide customer support and respond to inquiries
  • To send order confirmations, updates, and transaction-related communications
  • To personalize your shopping experience and improve website functionality
  • To send promotional and marketing materials (with an option to unsubscribe at any time)
  • To comply with legal obligations and prevent fraudulent activity

Sharing Your Information

We may share your personal information with:

  • Trusted service providers involved in payment processing, shipping, and website operations
  • Law enforcement or regulatory bodies when required by law
  • Relevant third parties in the event of a business transfer, merger, or acquisition

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

Security Measures

We implement appropriate security practices to protect your information from unauthorized access, disclosure, or misuse. However, please note that no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

  • Access & Updates: You may review, update, or correct your personal details by logging into your account or contacting us directly.
  • Marketing Preferences: You can opt out of receiving promotional messages at any time by following the unsubscribe link in our emails or by contacting us.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such data, we will delete it immediately.

Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Address: TOWN HOUSE 4TH FLR ROOM 406, Kaunda Street Opposite 20TH Century, Nairobi